Multi-Unit Retail Human Resources Generalist – Grocery

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Multi-Unit Human Resources Generalist – Grocery Retail (Field-Based)

A highly field-oriented Human Resources Generalist supporting a multi-unit grocery retail operation across approximately 12–20 stores with an average unit volume of ~$8M per location. This role is embedded directly in store operations and works side-by-side with Store Managers and District Leaders to drive workforce stability, employee relations execution, compliance, and leadership development across high-volume frontline retail environments. This is an operator-leaning HR role where success is measured by store performance, retention, and workforce consistency across assigned locations.

Compensation & Benefits

• Base salary range: $80,000–$90,000, commensurate with Experience
• Medical, dental, and vision coverage
• Company vehicle
• Paid time off
• Long-term leadership development and internal promotion culture

Core Responsibilities

• Work directly with store and district leadership across multiple locations to support workforce needs
• Manage employee relations matters, including workplace concerns and formal investigations
• Support hiring, staffing stability, and retention efforts across assigned stores
• Ensure adherence to employment standards and internal policy requirements (including ADA and FMLA-related processes)
• Analyze turnover patterns and partner with operations to improve workforce stability
• Assist with leadership pipeline planning and internal advancement initiatives
• Conduct regular on-site store engagement visits to evaluate talent and training needs
• Support consistency in compensation practices across store roles
• Coordinate return-to-work processes and workplace accommodations in partnership with safety teams
• Maintain HR records, systems, and employment lifecycle processes
• Provide day-to-day HR guidance to field leadership teams in a multi-unit environment
• Operate as a field-embedded HR partner spending approximately 65% of time in-store supporting operational execution and workforce management 

What You Bring

• 5+ years of progressive HR Generalist or HR Business Partner experience in grocery, supermarket, or high-volume multi-unit retail environments
• Proven experience supporting 10+ store locations in a field-based or district-level HR capacity
• Experience supporting hourly, frontline employee populations
• Background in employee relations and workplace issue resolution
• Comfort working in a travel-heavy, store-facing HR role
• Ability to build trust with operational leaders in fast-paced environments
• Demonstrated ability to directly influence store-level operational outcomes through workforce decisions (turnover, staffing, attendance, engagement) 

Relevant Background Experience

• Grocery or supermarket HR or store operations leadership experience
• Multi-unit retail environments (10–20+ locations)
• Big box or high-volume retail with hourly workforce intensity
• Store Manager, Assistant Store Manager, or District Manager experience with HR accountability
• Field HR or regional HR roles embedded in store operations

Key Areas of Impact

• Employee relations and workplace resolution
• Multi-location retail support
• Grocery and supermarket operations environment
• Compliance and policy alignment (ADA, FMLA, etc.)
• Staffing and workforce stability
• Retention and employee engagement
• Leadership development and succession planning
• High-volume hourly workforce support
• Store-level partnership and coaching
• Operational HR execution in the field 

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